Rockstars Of Tomorrow uses Frontdesk Client Management System to help you manage your online scheduling and billing. Here on our website you can click the link at the top right of any page that says “Client Login” to access your Frontdesk account or visit our frontdesk page directly by going to https://frontdeskhq.com/accounts/sign_in and logging in with the account credentials you used when you signed up at Rockstars Of Tomorrow. If you have any additional questions or concerns about your Frontdesk account or need help logging in, please let us know either in person or by filling out the messaging form below. We believe lessons should be fun and stress-free, that’s why we are always happy to help.

We understand that life happens and it can be difficult to attend every class each week. In the event you need to cancel a lesson, we ask the courtesy that you please call or email the studio with a 24 hour notice when possible so we are aware of your absence. In very rare circumstances, several unexcused absences can result in the removal from a class or the missing of a performance. We will supply a substitute instructor or offer a makeup class when an instructor is not available to teach a class. While we do our best to avoid any missed lessons, we cannot guarantee this will be an option every time but you will never pay for lessons that were properly cancelled or never scheduled.

Absolutely. Many students prefer to take lessons from one location and classes from another. We will do our best to set you up with whatever combination of classes, lessons, and locations you prefer but please be aware that we can not always predict schedule conflicts so it is important that you let us know well in advance if you notice any possible conflicts. Multi class discounts (when available)  will only apply on a per location basis. 

There are no contracts and you can always cancel at anytime. To discontinue lessons and suspend automatic charges, simply notify the front desk at least one week prior to the date of your next charge. Notice given to the instructors only, verbally or otherwise as well as continued non-attendance does not constitute withdrawal from lessons or classes. Please make sure you visit the front desk or email your studio location directly.

There are never any hidden costs or fees. We pride ourselves on our customer service and we are always willing to discuss any charges or invoice questions you might have. Please be aware that all rates are subject to change at any time. In the event of a rate change students & parents will be notified in writing in advance. Once you are registered in our system, you will receive an invoice at the beginning of every month sent to the email address that you provided.

Typically your monthly fee will be deducted on the 1st of every month from the credit card you place securely on file. If you want to pay your invoice on a different day of the month or pay in person, please let the front desk know and we will do our best to accommodate your preferences. A late fee of 10% may be applied to any invoices more than 15 days past due. Once you are registered in our system, you will receive an invoice at the beginning of every billing cycle sent to the email address that you provided. A secure payment can be made directly to that invoice online.

While we do not anticipate any changes, we work hard to make sure you are getting the best possible opportunity we can offer however, in some rare cases, we need to change the rules or descriptions of certain programs and when this happens, if it affects you directly, we will make sure you are fully aware. In other cases, the changes will be reflected here on our website where you can read all about them.

We reserve the right to make changes to any program anytime.

Yes. We consider three to five lessons taught per month as a full month. An invoice will be prorated for 2 or less lessons per month. We typically close on the following days each year: New Year’s Day, Labor Day, Independence Day, Thanksgiving and the day after, Christmas… including any days between Christmas and New Year’s Day.

Yes. Payment options we can accept include Visa, Master Card, American Express, PayPal, checks made payable to Rockstars Of Tomorrow, and cash. Rockstars of Tomorrow has a returned check fee policy of $35.00.

Absolutely! In fact, we encourage this as it’s a fantastic way to learn and better retain your skills. If this is something you’re interested in please let us know and we will do our best to fit you with an instructor who can teach the instruments you’re interested in learning. You don’t need to pay extra or schedule additional lessons as your time with your instructor is yours to do with as you wish. Please be aware however that not all instructors are able to teach multiple instruments so in certain instances you may need to sign up for additional classes if there is no instructor available to teach the combination of instruments you’re looking to learn.

Well then, you’re extra awesome. Hour long lessons are available if you wish. For each half hour of lessons after the first lesson you sign up for per week we will take off $10 from the cost, this included hour long lessons.

In certain circumstances bi-weekly lesson plans can be done. We will try our absolute best to accommodate any scheduling requests you have but please be aware that this is not always possible and largely depends on your availability, your instructor’s availability, and hours of operation.

Yes! A $10 discount is applied to every additional private lesson you schedule after the first private lesson. This includes multiple students on the same account as well as single students who enroll in more than one lesson. The discount does not apply to group lessons, performance classes such as BandCore, JamCore, Rockstars Pro, specialty classes and some master instructors the discount is never more than $10 for for any lesson.